Effective January 1, 2026, Customer Impact is making two changes to how reps are paid and how soon they will get paid.
Customer Impact will remove PayPal as a payment option and only provide payment via direct deposit.
Direct deposits will be made to a bank account or a pre-paid debit card with routing and account numbers
(PayPal Debit Card, Netspend, Greendot, etc.).
This will begin with all payments made in January for work completed in December.
We are excited to announce that all payments will now be paid on the 15th of the following month,
10 days sooner than the current process.
If the 15th falls on a weekend or federal holiday, then payment will be made the following business day.
We encourage you to begin changing from PayPal to direct deposit now.
- Click 'My Profile' at the top of the page to get to your account information.
- Under 'Payment Information', select Bank/Direct Deposit, and enter your bank information there.
- Scroll to the bottom and press 'Save Changes.'
If you need any help making this change, please contact us at
CIRepPay@customerimpactinfo.com
and we can help ensure everything is set up properly.
We're excited about this change and being able to pay you faster. Happy Holidays and thanks for being a great CI Rep!
The CI Team