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Welcome, and thank you for helping Customer Impact provide valuable customer service information to our clients. Without your assistance, we could not do what we do.


Western Union has teamed up with the MSPA to help protect shoppers from fraud. Read the article here: Why Offers To Become a 'Mystery Shopper' Require Lots of Scrutiny


Shopper Tip of the Month: Always remember that the client should not be able to identify you from your report. Avoid using your name or your companion's name anywhere in the comments.

READ OUR BLOG! This week's Topic: “Mystery Shoppers: How to Keep Your Reports Concise
Have an idea for a topic or something you would like us to discuss? Email amorrissey@customerimpactinfo.com and let us know!

SHOPPER REFERRALS! We are always looking for new shoppers, and YOU can help! If you refer a friend or family member who signs up with Customer Impact and completes an assignment for us, we will add $10 to your next shop payment! Remember, we will need you to let us know if you refer someone, and they must complete a shop for us for the $10 to apply. We currently need shoppers in the following areas: Rock Springs, WY; Riverton, WY; Mineral Wells, TX; Del Rio, TX; Eagle Pass, TX; Refugio, TX; Hammond, LA; Ukiah, CA; Shreveport, LA; Verona, NY.


IMPORTANT: All shops that are submitted past the 12- or 24-hour deadline given will receive only HALF of the shop fee. All reports must be submitted within the proper time frame unless it has been otherwise cleared with your scheduler.


Help defend the Mystery Shopping Industry and get more shops...for FREE! Click here to learn about the new IC Pro feature Customer Impact will be using and how it will benefit YOU!

LEARN MORE!


HELPFUL SHOPPER LINKS

Fall Shopper Newsletter - Read it now!

Shopper Tips

Shoppers Needed

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Customer Impact on Facebook

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MSPA Website

MSPA Shopper Certification